A dynamic digital professional with 15+ years of digital experience in defining and managing the UX process from concept, research, and ideation to completion.

Charity digital, accidental expat. Loves food, sunshine and photography. The opinions are my own.

Laura Nelson-Hamilton. Notes and Drafts. 2023-2024. For a whole year, I wrote a lot. This is the stuff that people read and resonated with.

i work @medium

Design better services for real people

I’m a service design lead currently working at the Government Digital Service in the UK

A community enthusiastic