A dynamic digital professional with 15+ years of digital experience in defining and managing the UX process from concept, research, and ideation to completion.

Charity digital, accidental expat. Loves food, sunshine and photography. The opinions are my own.

Laura Nelson-Hamilton. Notes and Drafts. 2023-2024. For a whole year, I wrote a lot. This is the stuff that people read and resonated with.

i work @medium

Design better services for real people

I'm an independent design consultant, specialising in service design, research and design strategy. I've worked at the UK’s Government Digital Service before.

A community enthusiastic